![]() If you return the item straight to the store then you should receive the gift card there and then. It is usually towards the end of this period before you will receive the voucher. Once the items have been received at their distribution center, it takes 5-7 days to process the return. For other customers, shipping labels cost $3.99 to return a single item and $7.99 to return multiple items. This is the recommended way to return any items in the US as processing the refund will be much quicker. Note that for US customers, Fashion Nova provides shipping labels for free. See Also: Zara Return Policy Does Fashion Nova Have Free Returns? All bodysuits, dresses, sale items, Nova kids, swimwear, underwear, beauty products, cosmetics, party outfits and accessories are also classed as final sale items. They are items that have prices ending in 00, 96, 97 and 98. There are also final sale items, these items cannot be returned, exchanged and refunded. Also, items that appear to be different in their condition to when they were sold will also not be eligible for refund.įashion Nova hold the right to decide on what terms returns are accepted. ![]() Items that have been washed, altered or worn cannot be returned to Fashion Nova. What Items Cannot be returned to Fashion Nova? However, if there were uncommon circumstances such as a lost item if you ordered online or a busy holiday period, this 30 days rule may be waived. Returns and exchanges need to be made within 30 days of the original purchase, after this time the items become invalid for refund. Does Fashion Nova Accept Returns After 30 Days? It does state on their website that wherever you want to return your item either in-store, by mail or by their online portal, you must have the correct paperwork, including the receipt, without this a return will not be accepted.
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